Problems and Troubleshooting:

Cloudy or milky-coloured water

Possible reason :

  • No or low desinfection ( Chlorine, Ozon ....)
  • Too many organic pollutants in the water
  • Bad filter function

    Solution:

  • Check time of filtration, minimum 6 hours daily
  • balance the pool water between PH 7,0 and PH 7,6 with PH Minus or PH Plus
  • backwash the filter and rinse
  • shock chlorine
  • flocculate cartridge in the skimmer
  • set filtration on manual for 24 hours (not swim)


    !! In the case your water is still cloudy after 24 hours. Click here !!



  • Green, cloudy water, slippery base & walls, algae

    Possible reason :

  • wrong PH balance
  • no desinfection ( Chlor )
  • bad filtration
  • geringe Umwälzung
  • old water, not enough fresh water

    Solution:

  • Check time of filtration, minimum 6 hours daily
  • balance the pool water between PH 7,0 and PH 7,6 with PH Minus or PH Plus
  • vaccuming the pool and brush the walls
  • backwash the filter and rinse
  • cleaning the prefilter of the pump and skimmer baskets
  • shock chlorine
  • flocculate cartridge in the skimmer
  • set filtration on manual for 24 hours (not swim)


    !! In the case your water is still cloudy after 24 hours. Click here !!

  • The pool walls are rough or lime deposits

    Possible reason :

  • PH balance to high

    Solution:

  • balance the pool water between PH 7,0 and PH 7,6 with PH Minus
  • vaccuming the pool and brush the walls
  • add special anti lime products
  • In the case your pool walls are still rough. You have to empty your pool and clean it with a special acid !!


    !! Need help to cleanb your pool from lime deposits, click here !!




  • after vaccuming the pool, cloudy water comes in

    Possible reason :

  • defect or dirty filter
  • particle to small for your filter
  • too much dirt in the pool

    Solution:

  • backwash the filter and rinse
  • flocculate cartridge in the skimmer
  • In the case that nothing helps, change the filter sand!!


    !! Need help to change the filter sand. click here !!




  • Augenreizung und Juckreiz auf der Haut Chlorgeruch

    mögliche Ursachen:

  • zu geringe Chlorung (wenig aktive freies Chlor) und falscher PH Wert
  • stark Überchlort

    Abhilfe

  • PH Wert überprüfen und mit PH Minus zwischen 7,0 und 7,6 einstellen
  • Chlor Wert überprüfen
  • viel Frischwasser nachfüllen


    !! Falls Sie Hilfe brauchen Klicken Sie Hier !!



  • Red eyes

    Possible reason :

  • chlorine balance to low and wrong PH balance
  • too much chlorine

    Solutions:

  • balance the pool water between PH 7,0 and PH 7,6 with PH Minus or PH Plus
  • check chlorine balance
  • less than 0,3mg/l Chlorine, shock chlorine
  • more than 3,0mg/l Chlorine, add fresh water
  • flocculate cartridge in the skimmer


    !!! Need help? Click here !!